How can we help?

Support Center

Answers to common questions and step-by-step guides for membership, signing in, voting, and events. Can't find it here? Send us a message below.

Frequently asked questions

Membership (7)
What do I get with a CCSC membership? +

Membership is $100/year and includes full voting rights on organizational decisions, discounted event tickets, exclusive updates, and a stronger voice in our community.

How do I become a member? +

Sign in or create an account, then follow the on-screen steps to acknowledge membership terms, add a payment method, and confirm. See the "Becoming a Member" guide below for a full walkthrough.

How much does membership cost, and how often do I pay? +

Membership is a flat $100 per year, billed once when you join and again each year on your renewal date. There's no monthly plan — one payment covers the full year of benefits.

Does my membership auto-renew? +

Yes — membership renews automatically each year using the payment method on file so your benefits and voting rights never lapse. You can cancel auto-renewal at any time from Members > Billing.

Can I cancel my membership at any time? +

Yes. Sign in and go to Members > Billing to cancel. Your benefits and voting rights remain active through the end of the period you already paid for.

My renewal payment failed — what happens to my membership? +

We'll retry the charge and email you if it continues to fail. Update your card under Members > Billing before the retry window closes to avoid a gap in your membership.

Can I sponsor or gift a membership to someone else? +

Not through the automated checkout yet — send us a message through the support form below with the recipient's name and email and we'll set it up manually.

Voting & Elections (6)
Who is eligible to vote on CCSC matters? +

Any member with an active membership can vote on open items. Sign in and visit Members > Voting to see everything currently open.

How do I know my vote was counted? +

After you cast a vote you'll see an on-screen confirmation. Your participation is recorded against your member account so you can't vote twice on the same item.

Can I change my vote after submitting it? +

No — once a vote is cast it is final and cannot be edited or resubmitted, the same way a ballot works in a real election.

When and how are voting results announced? +

Results are published on the vote item itself once it closes, and summarized for members through our email updates.

What kinds of decisions get put to a member vote? +

Organizational decisions like leadership elections, resolutions, and major policy positions go to a member vote — see our Resolutions page for examples of past outcomes.

I'm a member but don't see any open votes — why? +

Voting items only appear once the board opens them for a set window. Check back, or watch your email — we announce new votes as soon as they open.

Events & Tickets (6)
How do I get tickets to an event? +

Open the event from the Events page and follow the checkout flow. Members receive discounted pricing automatically when signed in.

What should I expect at my first event? +

Most events are casual — check-in at the door with your name or ticket QR code, mingle with fellow members, and expect a short program with speakers or updates. See the "What to Expect at Your First Event" guide below.

Can I get a refund on an event ticket? +

Reach out through the support form below with your event and order details as soon as you know you can't attend — refunds are handled case by case, and the earlier we hear from you the better.

Can I bring a guest who isn't a member? +

Most events welcome guests — the event page will say if it's members-only. Guests generally pay the non-member ticket price.

Where do I find my ticket or QR code? +

Your ticket is emailed at checkout, and you can always pull it back up under Members > Tickets while signed in.

What happens if an event is cancelled or rescheduled? +

We'll email every registered attendee right away with the new details, and refund tickets automatically for events that are cancelled outright.

Account & Sign-In (7)
I paid by cash, check, or trade — why can't I sign in? +

Memberships paid outside our online system still need an account linked to your email before you can sign in. Use the support form below and we'll get your account connected.

What ways can I sign in? +

You can sign in with Google, a one-time code texted to your phone, or a magic sign-in link emailed to you — no password required for any of them.

I didn't get my text code or magic link — what do I do? +

First check your spam folder for the email link, and confirm your phone can receive SMS. If it still doesn't arrive after a couple of minutes, try the other sign-in method or reach out below.

Can I change the email address on my account? +

Not directly from your account settings yet — send us a message below with your current and new email and we'll make the change for you.

My account got locked — why, and how do I fix it? +

Accounts are locked for security reasons, such as suspicious sign-in activity. Contact support below with your account email and we'll review and unlock it.

Do you support two-factor authentication? +

Every sign-in method already requires a second factor you control — a code sent to your phone, or a link sent to your inbox — so there's no separate 2FA toggle to turn on.

Can I sign in on more than one device? +

Yes — sign in the same way on any phone, tablet, or computer. You can review and sign out of active sessions from Members > Account.

Donations & Billing (6)
Is my donation tax-deductible? +

No — contributions to CCSC are not tax-deductible as charitable donations for federal income tax purposes. See our Disclosures page for full details.

How do I update my payment method? +

Sign in and go to Members > Billing to update your card or view past charges.

Can I set up a recurring donation? +

Not as a separate recurring donation yet — an annual membership is currently our recurring contribution option. For a one-time gift, visit our Donate page any time.

How do I get a receipt for my donation? +

A receipt is emailed automatically right after your donation goes through. Can't find it? Check spam, or ask us to resend it via the support form below.

Can I request a refund on a donation? +

Yes — contact us below with your donation date and amount and we'll take care of it.

Is my donation and contact information kept private? +

We only disclose what's legally required — federal law requires us to report the name, address, occupation, and employer of donors whose aggregate contributions exceed $200 in a calendar year. See our Disclosures page for the full policy.

Technical / Website (5)
The site isn't loading correctly — what should I try first? +

Refresh the page, then try a hard refresh (Ctrl/Cmd+Shift+R) to clear a stale cached version. If that doesn't help, try a different browser and let us know what you're seeing below.

Is there a mobile app? +

Not yet — the site is fully mobile-friendly, so everything (sign-in, voting, tickets, billing) works the same from your phone's browser.

Why do I keep getting signed out? +

This usually means cookies are being blocked — check that your browser (or an extension) isn't clearing cookies or blocking third-party cookies for this site, especially in private/incognito mode.

I'm not receiving emails from CCSC — what should I check? +

Check your spam or promotions folder first, then add our address to your contacts. If it's still missing, let us know the email address you signed up with below.

Which browsers do you support? +

The current versions of Chrome, Safari, Firefox, and Edge all work well. If you're on an older or unsupported browser you may see layout issues — updating usually fixes it.

General (6)
What is Constitutional Conservatives of South Carolina? +

CCSC is a grassroots organization of conservative citizens and candidates working to protect faith, freedom, and constitutional government in South Carolina. See our Principles page for what we stand for.

How can I get involved beyond becoming a member? +

Visit our Volunteer page to see current opportunities, or watch the Swamp Rabbit community feed and Call to Actions page for ways to plug in right now.

How do I contact CCSC directly for something not covered here? +

Use the support form at the bottom of this page for anything member- or account-related, or our general Contact page for press, partnership, or other inquiries.

Where can I see CCSC's financial disclosures? +

Our Disclosures page covers funding sources, reporting requirements, and other transparency information required by law.

Does CCSC endorse political candidates? +

Yes, selectively — endorsed candidates who align with our principles are listed on our We Support page.

How do I stay updated on CCSC news and actions? +

Sign in and check Members > Account to confirm your email preferences, follow the Swamp Rabbit community feed, and keep an eye on the Call to Actions banner across the site.

Still need help?

Send us a message and our team will follow up by email.

Contact Support